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Banking on Security: The Vital Role of Managed IT Services for Financial Institutions

Ben Potaracke
4 min read
Jun 7, 2024 9:08:17 AM
This post covers:Your Business. Secure. | Managed IT

The financial sector is under constant threat from cyber-attacks. As a result, financial institutions are investing heavily in securing their data and optimizing their operations. Managed IT services for financial institutions provide a robust solution that combines both security and efficiency, allowing these organizations to focus on their core business while ensuring the safety of their data.

Understanding managed IT services for financial institutions

Managed IT services refer to the outsourcing of an organization's IT operations to a provider who specializes in handling these responsibilities. These services are designed to help businesses manage their IT infrastructure and user systems more effectively and efficiently, while applying robust security controls.

For financial institutions, managed IT services can offer tailored solutions designed to meet the unique needs of this sector. These include enhanced security measures to protect sensitive data, compliance assistance with industry regulations, disaster recovery solutions, and efficient systems that optimize operations.

Five key benefits of managed IT services for financial institutions

We’ll take a closer look at the benefits financial institutions can realize by utilizing managed IT services.

1. Strengthen security and threat management

Financial institutions are prime targets for cybercriminals due to the sensitive nature of the data they hold. A breach could lead to significant losses or reputation damage. Managed IT services for financial institutions provide robust security measures designed to prevent such incidents.

These measures include layers of protection fine-tuned for banking’s unique risks. Those protections include monitoring and alerting, intrusion detection and prevention systems, encryption methods, vulnerability detection, and learning about new threats in real time to adapt and protect the network. MSPs act as an extension of a bank’s internal teams to harden vulnerable infrastructures and lock down sensitive information.

2. Optimize operational efficiency

Aside from enhancing security, managed IT services also play a crucial role in improving efficiency within financial institutions. By outsourcing their IT operations, banks can focus on their core business functions without worrying about managing their technology infrastructure.

MSPs use advanced technologies and expertise in banking systems to optimize tricky backend infrastructure. They also provide regular system updates and maintenance, ensuring that the IT infrastructure is always up-to-date and running smoothly. This not only boosts productivity but also improves the overall performance of the organization.

3. Ensure regulatory compliance

Financial institutions operate under stringent regulatory requirements designed to protect consumers and maintain the integrity of the financial system. Compliance with these regulations is both mandatory and complex. Non-compliance can result in hefty fines and damage to reputation. Managed IT services help banks and credit unions stay compliant by providing regular audits, risk assessments, and guidance on regulatory changes. The detailed compliance documentation provided by managed IT services also streamlines the audit process. This support reduces the burden on internal teams and ensures smoother audits.

4. Improve disaster recovery

Disaster recovery is another critical aspect of managed IT services for financial institutions. In case of a system failure or data loss due to natural disaster or cyber-attack, MSPs offer backup solutions and recovery plans that minimize downtime and ensure business continuity. Planning in advance ensures there are regular data backups, strong encryption protocols, and clear disaster recovery procedures.

5. Greater IT cost control

By leveraging the shared resources and expertise of an MSP, financial institutions can reduce the costs associated with maintaining an in-house IT team. This includes savings on hardware, software, and personnel costs. Partnering with an MSP shifts expenses from unpredictable capital expenditures to more steady operating costs.

MSPs also offer scalable solutions that can grow with the institution. Whether expanding operations, integrating new technologies, or adapting to changing business needs, MSPs provide the flexibility required to scale IT services efficiently and in a cost-effective manner.

What banks should look for in a managed IT service

To fully realize the benefits of managed IT services for financial institutions, it’s important to research and ask the right questions to find the most suitable provider. Here are a few to consider:

  • Industry expertise. MSPs with a deep understanding of the banking industry and its unique challenges can provide more tailored services and expertise.

Question to ask: What percentage of your accounts are financial institutions?

  • Cybersecurity background. A robust cybersecurity background along with a clear understanding of cybersecurity regulations for financial institutions is an essential requirement.

Question to ask: Who do you have on staff with cybersecurity expertise?

  • Proven track record. If they are a reputable MSP in the banking industry, they should have a financial client that loves working with them.

Question to ask: Can I get the contact information of someone else you have worked with in the banking industry?

  • Clear credentials. A reputable provider will take their own information security as seriously as they do their clients and is willing to be audited to demonstrate that.

Question to ask: Are you a managed security service provider (MSSP) or just an MSP, and are you also FFIEC examined and SOC audited?

By asking the right questions and partnering with a reputable managed service provider, financial institutions can enjoy enhanced security measures, optimized operations, compliance assistance, and effective disaster recovery solutions. This not only safeguards their sensitive data but also enables them to deliver better services to their customers in a cost-effective way.

As cyber threats evolve and regulatory requirements become more stringent, the partnership between financial institutions and managed IT service providers will remain vital in maintaining a secure, efficient, and compliant financial environment.


At Locknet Managed IT, we value information security as much as you do. We specialize in supporting financial institutions with managed IT services and cybersecurity expertise. As a managed security service provider who is both SOC 2 Type 2 audited and FFIEC examined, we have helped countless financial institutions improve their security posture while also optimizing their technology infrastructure. Let’s talk about how our managed IT services can add value to your financial institution.

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