To us, this means we genuinely care about each other, our customers, and our vendors. Like a family, we celebrate our successes and support each other with compassion in times of chal- lenge. We believe in contributing our time and resources to the communities we are privileged to do business and raise our families in. We give each other the benefit of the doubt and believe in the importance of honesty, integrity, and reliability.
We have invested decades building our repu- tation of being trustworthy. We believe in always doing the right thing, even when no one is watching. We have learned to Trust and be Trusted. As Emery O. Johnson, our founder was fond of saying, “Do the right things and the right things will happen.”
Stability results from the responsibility we have accepted and entrusted to one another, our customers and our community. We take pride in our rich history. We make decisions with our long term in mind and recognize the steward- ship of precious financial and human resources that contribute to this stability.
To us Customer Vision means seeing the busi-ness through the customer’s eyes and re-sponding to each customer as a team to ex- ceed their expectations. EO passionately believed in this founding principle of Customer Vision and still today, every employee at every level, serves our customers and each other with this in mind.