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One Partner. Full Coverage. No Gaps.

Managed Security Services for Regulated Industries

Locknet is a managed security service provider built for regulated industries such as banking, healthcare, and construction across the Midwest. We don't just monitor your systems. We share your risk, stand with you through audits, and take accountability for outcomes that matter.

97% of Clients Consider Us a Top Critical Vendor

Why Organizations in Regulated Industries Look for a Better IT Partner

Most IT problems don't show up as dramatic failures. They show up as slow audit responses, gaps in coverage your current provider doesn't acknowledge, and a support team you'd rather avoid calling. If any of these sound familiar, you're not alone.

This isn't Outsourced IT. It's a Shared Accountability Partnership.

Most IT providers measure success by the number of tickets closed. That's not enough when failure carries real consequences.

Locknet takes on shared ownership of your risk. We’re accountable not just to keep systems up, but to make sure your environment is hardened, your team is supported, and your leadership can answer regulators' hard questions confidently.

96% of our clients stay year after year. That's what happens when a partnership is built on accountability, not activity.

From Where You Are Now to Where You Need to Be

Every engagement starts with a conversation, not a proposal. Before we recommend anything, we need to understand your current environment, your risk exposure, and what's keeping you up at night.

  • 01

    Step One: We start by listening.

    Let’s have a conversation. We want to understand your current IT situation, your regulatory environment, and what a successful partnership looks like for you.

  • 02

    Step Two: We find what's been missed.

    Before onboarding, we conduct a technology assessment of your environment to identify open vulnerabilities, misconfigurations, coverage gaps, and compliance risks. Most organizations are surprised by what we find.

  • 03
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    Step Three: We prioritize, then act.

    Urgent risks get addressed immediately. Everything else is mapped into a clear, phased roadmap with defined ownership, timelines, and communication so you always know where things stand.

  • 04

    Step Four: We integrate without disrupting.

    Our onboarding process is designed to get you protected quickly without slowing your team down. We work around your operations, not the other way around.

  • 05

    Step Five: We stay accountable for the long term.

    Locknet isn't a set-it-and-forget-it vendor. We're in regular contact with strategic reviews, proactive recommendations, compliance support, and 24/7/365 responsiveness when you need it. If your risk environment changes, we change with it.

What Makes Locknet Different

A lot of IT providers make the same promises. Here's how we back ours up.

Built for the Industries We Know Best

Regulated industries don't have generic IT needs. Here's how Locknet specifically supports the three sectors we serve most across the Midwest.

IT and Security Built for Community Banks and Credit Unions

Community banks and credit unions operate under some of the most rigorous regulatory frameworks in any industry. FFIEC, FDIC, OCC, and state-level examiners all expect documented evidence of strong IT controls. Locknet has been serving financial institutions since our founding. 
Our financial institution clients get audit-ready documentation, continuous compliance support, cybersecurity controls aligned to regulatory expectations, and a team that speaks the language of banking IT.

HIPAA-Compliant IT and Security for Clinics, Care Centers, and Senior Living

Healthcare organizations carry one of the highest risks of data breach of any industry, and the consequences go beyond regulatory fines. Patient trust, operational continuity, and your organization's reputation are all on the line.

Locknet helps healthcare organizations close the technology gaps that create HIPAA exposure, protect patient data across all devices and systems, and keep operations running without IT disruptions derailing patient care.

Cybersecurity and IT Support for Construction Firms That Can't Afford Downtime

Construction and engineering firms face a growing combination of ransomware threats, data governance challenges, and client compliance requirements, particularly on government contracts. Meanwhile, IT resources are stretched thin, and job sites extend far beyond any central office.

Locknet supports construction firms with reliable, secure IT that keeps projects moving, protects sensitive contracts and plans from unauthorized access, and meets the compliance requirements that larger clients demand.

Client Story

"Calling Locknet is no different than calling another staff member at the bank."

Client: Reliance Bank
Industry: Financial Institution — Community Banking
Location: Minnesota

When Shannon joined Reliance Bank as IT Director and ISO, she needed more than a vendor. She needed a partner who understood community banking, would stand with her through regulatory exams, and could provide her staff — many of them non-technical — with a support team they'd feel comfortable calling. That's what she found with Locknet.

"They have a great reputation with third-party auditors. The minute I said we have Locknet as our managed IT provider, they were like, 'Oh, then you're good.'"

Shannon, IT Director & ISO, Reliance Bank

The Numbers Behind the Partnerships

  • 96%

    Client Retention Rate

  • +67

    Net Promoter Score

  • 97%

    of clients consider Locknet a top 1–2 critical vendor

  • 20+

    Years Serving Regulated Industries

Common Questions about Managed IT and Security

We get a lot of the same questions from organizations evaluating a managed IT and security partner. Here's what you should know. 
What's the difference between an MSP and an MSSP?

A managed service provider (MSP) focuses on keeping IT systems running — desktops, servers, networks, and helpdesk support. A managed security service provider (MSSP) leads with security as the foundation of everything. At Locknet, security isn't an optional add-on or a separate engagement. It's embedded in how we manage your environment from day one. Most organizations search for "MSP," but what they actually need, especially in regulated industries, is an MSSP.

Can you work with our existing technology, or do we have to start over?

We evaluate what you have before recommending anything. Some things we'll leave alone. Others we'll put on a roadmap to address over time. Some are non-negotiable. Locknet maintains a core set of security tools that every client runs, because standardization is what lets our team respond faster, patch vulnerabilities across our entire client base at once, and eliminate the blind spots that come from inconsistent environments. It's not about starting over; it's about making sure the foundation is solid.

We already have an IT person (or a small IT team). Why would we need Locknet?

An internal IT person is valuable — they know your business, your people, and your workflows. But one or two people can't realistically cover continuous threat monitoring, vulnerability management, compliance documentation, endpoint protection, and 24/7 incident response at the depth that regulated industries require. Locknet functions as an extension of your team, handling tasks that internal staff can't handle alone.

How does Locknet support us through audits and regulatory examinations?

We're familiar with the regulatory frameworks our clients operate under, including FFIEC examinations for financial institutions and HIPAA requirements for healthcare organizations. As a technology service provider to financial institutions, Locknet is FFIEC examined ourselves, so we understand what examiners look for from the inside, not just on paper.

Every client receives a compliance documentation packet tailored to what examiners typically ask about IT infrastructure and controls. Your team owns the audit process, but we're available to answer questions and support your staff if something comes up during the examination.

How do you price your services? Is it a flat monthly rate?

Pricing is a predictable monthly rate with no surprise invoices. The consultation process is how we figure out what that looks like for you, given employee count, industry, existing infrastructure, and risk profile. 

What if we're not in one of your primary industries?

Locknet specializes in regulated environments. The majority of our clients  fall within the banking, healthcare and construction sectors, but if your organization operates in a high-stakes, compliance-driven industry and the characteristics match our approach, it's worth a conversation. The best way to find out is to schedule a consultation.

Ready to Stop Carrying IT Risk Alone?

Find out where your security gaps are. A free 30-minute consultation with our team gives you a clear picture of your risk — and what to do about it.

96% of clients stay with Locknet year after year. Find out why.

The Ultimate Guide to Managed IT Services

Why a Tech Assessment Is the First Step on Your IT Roadmap to Compliance and Security

Why a Tech Assessment Is Key to Compliance & IT Security

When you’re responsible for protecting sensitive data like customer records, financial information, or patient files, the margin for error is razor thin. Regulations are strict, cyber threats are relentless, and your IT resources are already stretched thin.

You know security and compliance aren’t optional, but where do you start?

The smartest first move isn’t buying another security tool or rewriting policies from scratch. It’s understanding exactly where your technology stands today. That’s the power of a tech assessment. It’s a clear-eyed, comprehensive look at your IT environment that reveals risks, compliance gaps, and opportunities to strengthen your defenses.

For organizations in regulated industries, a tech assessment isn’t just a nice-to-have, it’s the foundation for every step that follows on your IT roadmap.

Mastering Defense with an Effective Security Education Training and Awareness Plan

Security Education Training and Awareness Plan

Technical defenses alone are not enough to protect against cyberattacks. Having a security education, training, and awareness plan in place gives employers the ability to create a “human firewall” by empowering employees to recognize and avoid common cyber security threats through ongoing training. Typically, employee security training plans will educate and test your employees on identifying common threat tactics like social engineering, phishing, spoofing, and ransomware.

Disaster Recovery as a Service (DRaaS): What it is and How Your Business Can Benefit

Disaster Recovery as a Service (DRaas)

Disaster recovery planning is a critical aspect of a business continuity plan. We have seen an increase in disasters that can significantly impact IT infrastructure, and organizations are more prone to business downtime than ever before. Those include:

  • Cyberattacks
  • Disruptions to the power grid and power outages
  • Natural disasters like hurricanes, floods, wildfires, and earthquakes

The productivity loss and reputational damage that businesses face with a disaster, along with the financial consequences, can have a catastrophic impact. According to FEMA, 40% of small businesses never reopen after a disaster and another 25% that do reopen will fail within a year. The stakes are high, so having a proactive plan in place to mitigate damage is crucial.

Disaster Recovery as a Service solutions are a great option for small and medium-sized businesses (SMBs) who don’t have the time, money, and resources required to maintain and test their own disaster recovery environment.

Vulnerability Scanning: What It Is and Why You Need It

Vulnerability Scanning

Businesses and organizations of all sizes and across all industries are vulnerable to steadily increasing security risks. Vulnerability scanning is one of those things you probably should have started yesterday. But it’s never too late to learn more about vulnerability scanning and incorporate it into your cybersecurity plan.

Why a Vulnerability Assessment is so Important

Importance of a Vulnerability Assessment

Data breaches are on the rise and attacks on your network are increasing in sophistication every day. To truly protect your organization's data, you need a clear picture of what's at stake, and where you need to apply increased diligence.
One of the primary strategies to combat these threats is through effective vulnerability management. A critical component of this strategy is a cybersecurity vulnerability assessment.

Understanding why a vulnerability assessment is essential can help organizations protect their valuable data and systems.

Technology and Stress in the Workplace: A Guide to Easing Employee Concerns

Technology and Stress in the Workplace

Technology is both a boon and a burden. While it offers efficiency and innovation, it also brings a host of challenges that can be a potential source of stress at work. From ongoing software updates to fears of job obsolescence, the digital landscape is full of potential workplace stressors. However, by addressing these concerns head-on and implementing thoughtful strategies, businesses can alleviate employee anxiety and foster a more harmonious relationship with technology.

What is IT Asset Disposition and Why Do You Need it?

Secure Electronic Disposal Tips from Managed IT Experts

That old laptop in the storage closet. The broken printer no one wants to touch. The stack of “retired” hard drives waiting for someone to deal with them. For many organizations, outdated electronics quietly pile up and so do the serious security risks.

Secure electronic disposal isn’t just an IT housekeeping task. It’s a critical line of defense against data breaches, compliance failures, and environmental harm. Devices you think are obsolete often still contain recoverable data, and one mishandled piece of hardware can undo years of cybersecurity investment.

MDR vs SIEM: Why You Need Both

MDR vs SIEM

Identifying today's cybersecurity threats and responding to them requires advanced technology. But you might be surprised to learn that your organization would benefit from having both Managed Detection and Response (MDR) and Security Information and Event Management (SIEM) solutions. While they may appear similar at first glance, they serve distinct purposes and, when used together, can significantly enhance an organization's security posture. Before we dig into why you need both MDR and SIEM for your business or organization, let's first explain what each of these technologies delivers.

Unraveling the Role: What is a Technical Account Manager?

What is a Technical Account Manager?

There are numerous roles that are crucial for the smooth operation and success of an organization. Within the web of hardware, software, networks, and security protocols, the role of Technical Account Manager (TAM) is one who plays a significant part in business growth. So, what is a Technical Account Manager? We’ll answer the question, define the responsibilities, and highlight the importance of the role in today's tech-driven business landscape.

Overcoming Challenges in IT Project Management

Overcoming Challenges in IT Project Management

IT project management often presents unique challenges that require innovative solutions. From inception to execution, even well-planned IT projects can easily get steered off course. However, understanding these hurdles and how to navigate them can significantly improve the success rate of your projects. We’ll explore the challenges faced by IT project managers and offer insights on how managed IT services can help overcome them.

First, a few statistics to consider regarding challenges in IT project management:

  • 65-80% of IT projects fail to meet their objectives, run late, or cost far more than planned.
  • 75% of IT executives believe their projects are “doomed from the start.”
  • 46% of organizations list proper project planning as a top priority to meet their organizational goals.
What Is a SOC 2 Type 2 Audit? A Comprehensive Guide for Businesses

Overcoming Challenges in IT Project Management

IT project management often presents unique challenges that require innovative solutions. From inception to execution, even well-planned IT projects can easily get steered off course. However, understanding these hurdles and how to navigate them can significantly improve the success rate of your projects. We’ll explore the challenges faced by IT project managers and offer insights on how managed IT services can help overcome them.

First, a few statistics to consider regarding challenges in IT project management:

  • 65-80% of IT projects fail to meet their objectives, run late, or cost far more than planned.
  • 75% of IT executives believe their projects are “doomed from the start.”
  • 46% of organizations list proper project planning as a top priority to meet their organizational goals.
Everything You Need to Know About Vulnerability Management

Vulnerability Management

Safeguarding your organization's sensitive information has never been more critical. Cyber threats are becoming increasingly sophisticated, exploiting vulnerabilities that may lurk within your systems and software. To stay ahead of hackers and protect your business assets, implementing a robust vulnerability management program is essential.

We’ll take a closer look at the intricacies of vulnerability management, explaining what it entails, why it is vital for your cybersecurity strategy, and how to establish an effective program to keep your network secure.

Why Identity Management Is the Cornerstone of Zero Trust Security

Zero Trust Security Starts with Identity Management. Here’s Why.

As a cybersecurity professional, I’ve seen time and again that small businesses face the same cyber threats as large enterprises, but without the same IT resources. That’s why it’s critical to focus on identity management. You may wonder why or what identity management is.

Definition of Identity Management: Identity management is the practice of verifying that the right people have the right level of access to your systems, applications, and data.

It may sound simple, but this process forms the cornerstone of zero trust security. Without strong identity management, every other part of your cybersecurity strategy is weakened.

 

What Is Security as a Service (SECaaS)?

What Is Security as a Service (SECaaS)?

Organizations in regulated industries face a perfect storm with a rapidly expanding threat landscape, increasingly complex compliance requirements, and persistent shortages of skilled cybersecurity professionals. For IT leaders and executives operating with limited resources, traditional security models built around on‑premises tools and in‑house teams are becoming harder to sustain.

At the same time, cyberattacks are growing more sophisticated and frequent, targeting everything from endpoints to identities. These pressures are driving a fundamental shift in how organizations protect their environments. This shift moves away from fragmented, tool‑centric approaches and toward security as a service models designed for scale, resilience, and continuous oversight.

A Practical Guide to the Principle of Least Privilege

Principle of Least Privilege: Why It Matters for Security

Cyber threats make daily headlines, and data breaches can cripple organizations, so protecting sensitive information is more critical than ever. The ability to control who has access to what, down to the finest detail, can mean the difference between business as usual and a major security incident.

Top Managed IT Service Providers in the Midwest

Top Managed IT Service Providers

When it comes to managing IT infrastructure, growing organizations in the Midwest face a unique set of challenges - balancing lean internal resources with the need for high security, regulatory compliance, and reliable uptime. That’s why more businesses are turning to managed IT service providers (MSPs) that offer a full range of solutions from cybersecurity to cloud management and helpdesk support.

With so many options out there, finding a provider that understands Midwestern business values like reliability, responsiveness, and security makes all the difference. Below, we’ve compiled a list of the top Midwest managed IT service providers, each bringing its own strengths to the table.

MFA Fatigue Is Real: How Contextual and Risk-Based Authentication Reduce User Frustration

MFA Fatigue: Smarter Authentication Without User Burnout

Multi-factor authentication (MFA) has become the gold standard for protecting accounts. By requiring an additional step beyond just a username and password, MFA has helped organizations drastically reduce the risk of credential theft and account compromise.

While MFA strengthens security, it can also frustrate users when implemented poorly. The constant barrage of authentication prompts interrupts workflows, slows productivity, and leads to what’s known as MFA fatigue.